Q. Is the outsourcing company able to provide assurances to the University of Toronto and all of the potential users that they will not release personal information to the US Government?

A. The outsourced companies have provided the University with assurances that it will not release any personal information unless it is required to do so by law. They have also assured the University that where possible they will notify the University of any requests/demands for personal information. Requests/demands for personal information will often include a requirement that the holder of the information not advise any other party, other than their own legal counsel, that such a request/demand has been made. The effect of this is that the University would have no notice of its information being accessed by the US Government.

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