Changes to UTORexchange that will affect account access

As of Thursday, December 5, changes to the UTORexchange service will cause accounts using Outlook (desktop or mobile) to stop working. UTORexchange accounts will continue to be accessible via or apps or devices configured with IMAP or POP.

If you are still using an email account on the legacy UTORexchange service, you can connect to it via the following IMAP settings

  • IMAP server:, using SSL on TCP port 993
  • SMTP server:, using STARTTLS on TCP port 587

If you are eligible to upgrade to UTmail+ you should self-register for migration at You will need to log in with your UTORid and password. More details are available in our UTORexchange end of service article.

Recent News

MX Record Migration Project

We have completed a 6-stage process to having our MX records directed to Microsoft which permitted the enabling of Exchange Online Protection (EOP) and other e-mail security features. Multiple steps were taken to ensure each functioned correctly before proceeding to the next. See the details of each step and when it occurred.

Message to Community: Changes Coming to University Legacy E-mail Systems

With the implementation of Office 365/UTmail+ across the University, we will begin decommissioning the institutional legacy email services, UTORexchange and UTORmail, beginning February 1, 2019.

Complete article: changes coming to legacy email systems.

More info: Guidelines and Policies affecting the decommissioning of institutional legacy email services.

Complete Guidelines: Email Accounts for University of Toronto Staff, Faculty and Librarians.