UTmail+ Account Enrolment

Current University of Toronto students* with UTORmail accounts are now eligible to enrol for the new UTmail+ service.
*St. George and UTSC students with no staff or faculty affiliations. Students with staff status are currently not eligible for enrolment.

Go to the enrolment site and follow the instructions. 

After Enrolling in UTmail+

  • You will receive a new email address in the form of firstname.lastname@mail.utoronto.ca.

    FAQ for Enrolment

  • You will log in to your account at mail.utoronto.ca.
  • You will continue to have access to UTORmail messages through the webmail interface until it is retired and shut down.

Opt in vs. opt out

  • The enrolment process permits you to either opt in to, or opt out of, the UTmail+ service. In either case, you will be given a firstname.lastname@mail.utoronto.ca email address.
  • All mail delivered to your UTORmail account will be rerouted to the new address.

For students who opt in: 

HelpDesk Resources

HelpDesk Resources for UTmail+

  • Mail sent to your UTORmail account (firstname.lastname@utoronto.ca) will be rerouted to UTmail+.
  • Once you complete the process no new mail will be delivered to your UTORmail account.
  • If your UTORmail account is forwarded to another email address, the forwarding will be removed (UTmail+ has its own forwarding options you can set).
  • Migrating mail from UTORmail to UTmail+ can be done with a built-in tool called “Connected Accounts” (see the Help Desk’s article on Merging Messages from UTORmail to UTmail+). If you wish to save any messages from UTORmail, we strongly advise you to go through this process.

For students who opt out:

  • You must provide a forwarding email address. All mail will be forwarded to this address.
  • Once you complete the process no new mail will be delivered to your UTORmail account.
  • You will not have access to the Office Web Apps.


We hope you enjoy the service. Should you have any issues, please contact the Help Desk.

Information Commons Help desk
Robarts Library,1st Floor
130 St. George Street
(416) 978-HELP (4357)

Useful information:

Access UTmail+ Webmail (mail.utoronto.ca)
Support and Help Info for UTmail+
UTmail+ Tips & Tricks