If you are a student employee, you may enrol for UTmail+, however, email messages sent to your @utoronto.ca will not be automatically forwarded to your new @mail.utoronto.ca. See the article “UTmail+ for Students with Staff Status” for more details about how the transtion to UTmail+ will differ from standard enrolment.
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Q: I’m a faculty member. Can I get UTmail+?
UTmail+ is currently only available for students, however, please contact us for further details.
Q: Will I lose access to my messages on UTORmail via UTORwebmail (webmail.utoronto.ca)?
UTORmail for students will be retiring. However, you will be able to access your email via UTORwebmail until UTORmail for students is shut down.
Q: Will mail sent to my @utoronto.ca be automatically forwarded to my new email address?
For the majority of students, yes. For students who are also employed by the University, the forwarding will not be automatic. You must set your own forwarding preferences.
Q: What happens if I decline the service at the time of enrolment?
If you choose to decline the UTmail+ service, you will still get an @mail.utoronto.ca email address but will be required to provide us with a an alternative address to which messages will be rerouted.
By declining service you acknowledge that:
- There are known problems that will occasionally prevent important messages from reaching you—under the University’s “Policy on Official Correspondence with Students” you are still responsible if an important message fails to reach you.
- You will not have access to UTmail+ functionality—this may limit your ability to collaborate with other University members.
- Declining UTmail+ service is not the best way to forward your e-mail. If you require a forward service, please create your UTmail+ account and forward your e-mail using built in UTmail+ forward functionality. Although forwarding may still result in messages not being delivered, for which are you still responsible, you will have access to the full suite of UTmail+ services.
Q: If I’m getting a new email address, what will it be?
Your new email address will end in @mail.utoronto.ca. For example: If your current @utoronto.ca email address is terry.lee@utoronto.ca, your new email address will be terry.lee@mail.utoronto.ca.
Q: Will I lose my @utoronto.ca email address?
No. We will preserve this email address for you.