Q: What happens if I decline the service at the time of enrolment?

If you choose to decline the UTmail+ service, you will still get an @mail.utoronto.ca email address but will be required to provide us with a an alternative address to which messages will be rerouted.

By declining service you acknowledge that: 

  1. There are known problems that will occasionally prevent important messages from reaching you—under the University’s “Policy on Official Correspondence with Students”  you are still responsible if an important message fails to reach you.
  2. You will not have access to UTmail+ functionality—this may limit your ability to collaborate with other University members.
  3. Declining UTmail+ service is not the best way to forward your e-mail. If you require a forward service, please create your UTmail+ account and forward your e-mail using built in UTmail+ forward functionality.  Although forwarding may still result in messages not being delivered, for which are you still responsible, you will have access to the full suite of UTmail+ services.